Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

Last updated: March 2026 · In accordance with the New Zealand Privacy Act 2020

1. Who We Are

DuliZen Yoga is a yoga studio operated by Dulini De Vass (Ma Parvathi Anand), located at 15 Tay Street, Invercargill 9810, New Zealand. We are committed to protecting the privacy and personal information of our students and website visitors in accordance with the New Zealand Privacy Act 2020.

2. Information We Collect

We collect the following types of personal information: • Personal details: full name, date of birth, gender, contact number, email address, home address • Health information: medical history, injuries, surgeries, medications, pregnancy status • Emergency contact information: name, relationship, contact number • Payment information: payment method and transaction status (we do not store card details) • Attendance records: class attendance history linked to your membership • Digital membership information: member number, registration date, expiry date This information is collected via our online registration and booking forms.

3. How We Use Your Information

Your personal information is used for the following purposes: • Processing class bookings and managing your membership • Ensuring your safe participation in yoga classes (health screening) • Communicating booking confirmations, class updates, and relevant studio information • Generating and managing your digital membership card • Administrative record-keeping and reporting • Emergency contact purposes if needed during class We will never use your personal information for unsolicited marketing without your consent.

4. Health Information

Health information you provide is treated with the highest level of confidentiality. It is used solely to ensure your safety during yoga practice and is accessible only to DuliZen Yoga instructors and administrative staff. Health information is not shared with any third parties, including insurance companies, other healthcare providers, or government agencies, except where required by law or in a life-threatening emergency.

5. Sharing Your Information

DuliZen Yoga does not sell, rent, or trade your personal information to third parties. We may share information with: • Technology service providers who operate our website and booking platform (under strict data processing agreements) • Email communication services used to send booking confirmations • Legal or regulatory authorities if required by New Zealand law All service providers are required to maintain appropriate data security standards.

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, use, disclosure, or loss. Our platform uses industry-standard encryption and access controls. However, no method of electronic transmission or storage is 100% secure. We encourage you to protect your login credentials and notify us immediately if you suspect any unauthorised access to your account.

7. Data Retention

We retain your personal information for as long as your membership is active and for a period of 7 years after your last interaction with us, as required for legal and administrative purposes. Health declaration records are retained for the duration of your membership and for 7 years thereafter in accordance with New Zealand health records guidelines. You may request deletion of your data, subject to our legal retention obligations.

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information (subject to legal requirements) • Withdraw consent for specific uses of your data • Lodge a complaint with the Office of the Privacy Commissioner To exercise any of these rights, please contact us using the details below.

9. Cookies & Website

Our website uses cookies and similar technologies to improve your browsing experience and for analytical purposes. You may disable cookies in your browser settings, although this may affect the functionality of the website.

10. Changes to This Policy

DuliZen Yoga reserves the right to update this Privacy Policy at any time. Material changes will be communicated to members via email. Continued use of our services after any changes constitutes your acceptance of the updated policy.

Privacy Enquiries

For any privacy-related enquiries or to exercise your rights under the Privacy Act 2020:
Email: duliran@gmail.com
Phone: 0204 832 299
Address: 15 Tay Street, Invercargill 9810, New Zealand

You may also contact the Office of the Privacy Commissioner at www.privacy.org.nz

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